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An Efficient Future for Green Professionals
By purchasing from growers in the Netherlands, Belgium and occasionally Italy and Spain, he guarantees the best quality for his customers. And that is exactly what counts: quality above all.
From Family Business to E-commerce Pioneer
Ten years ago, Marc started Tuinplantenwinkel.nl, one of the first players in the industry to venture into online sales. It was a challenge to replicate the same personal, specialized experience of the physical store online. But with their focus on high-quality products, perfect delivery and service, they quickly made a name for themselves.
“We were the first to introduce freestanding product photos,” Marc proudly says. “This allowed the customer to get a good picture of the product, which is essential for a successful online purchase.” This kind of innovation, combined with their own delivery service and a perfectly working track & trace system, put them on the map.
The Rise of NOTYD
As a family business without external investors, Tuinplantenwinkel.nl has always sought its own path and often had to come up with its own solutions to challenges. When the business market grew, Marc noticed that the ordering processes could be more efficient. “We had many gardeners and other business customers in the store who wanted to place an order with us verbally. As a result, the ordering process did not always run smoothly and was time-consuming. We noticed that it would be easier if they could place orders online.”
NOTYD offered a solution. “Gardeners are used to ordering via an app or a phone call, which makes administration difficult. With NOTYD, orders are placed online, which saves time and prevents errors,” Marc explains. Although it took some time to go live, mainly due to the development of an app for the business buyer, it was worth it. “It is now much easier and more efficient, without the need for additional staff.”
Business Growth with NOTYD
NOTYD has opened the doors to new business opportunities for Tuinplantenwinkel.nl. Marc has noticed that the platform is particularly suitable for gardeners, landscape architects and other green professionals. “We actively promote NOTYD to our business customers by offering them the highest discount rate right away. This lowers the threshold to do business with us,” says Marc.
Thanks to NOTYD, business customers can also order by invoice, which saves a lot of time and effort in the ordering process. Marc has now increased the order limit to €10,000, which is especially useful for large orders. “For gardeners who do not know us yet, we explain that they can pay afterwards with NOTYD and can order from us without any worries.” Marc continues: “We want everything to be as easy as possible for them.”
A Simple, Future-Proof Solution
Although the use of NOTYD can still grow, Marc is positive about the future. “We continue to work on ways to make it even easier for our business customers. For example, a PDF guide or brochure would help to explain the system better. You just have to keep innovating.”
Marc concludes: “NOTYD has helped us to work more efficiently and provide our business customers with an excellent experience. Without this solution, we would miss out on new customers. It is a godsend for the future of our company.”
Tuinplantenwinkel.nl continues to grow, with NOTYD as an indispensable partner for a streamlined business customer journey.
For more information about Tuinplantenwinkel.nl check tuinplantenwinkel.nl
